FREE UK DELIVERY ON ALL ORDERS OVER £80

FAQ

Topaz Swim are happy to accept returns for unwanted items within 14days of delivery of UK orders and 30 days of receipt of International orders. 

Please do your best to try on, handle and repackage the items with care. Any merchandise returned must be received back in its original condition - this means it must be unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached, hygienic stickers in its original ziplock bag packaging.   Please contact us with your order number so we can start the return/exchange process. We advise that all returns are sent by Recorded Delivery, as we are unable to accept responsibility for returns unless signed for by a member of Topaz Swim staff.

We aim to process all returns within 5 working days of delivery to us, at which time we will issue a full refund or exchange and will follow up with a return confirmation email

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